Vehicle Lettering Review #20076: Truck decal - back window.


08-20-2019

customer

After looking online at a few different custom decal companies, I found DIY Lettering. Hands down, DIY had the greatest selection for fonts, sizes, colors, add-ons, customization for lettering, such as shadows, and more. The process itself was fast, easy, the price was affordable and a quick turnaround for shipping too. However, the customer service is the most important part to me in regards to this review for DIY Lettering. Shawn, a member of the team for customer care helped show why DIY Lettering will absolutely get my business again in the future. When ordering my decal, I selected the wrong color but did not realize my error until I received my order in the mail. Within 10 minutes of emailing the customer care team (after 1700 on a Thursday) asking if I would be able to send my decal back and exchange it for the same one, but in a different color, Shawn informed me they could not exchange my decal as each one is cut special for each order, but they could send me a complimentary decal for my business with them. Shawn informed me of this on a Thursday evening. By the following Monday, the new decal was at my door. This mistake was my own mistake, but DIY Lettering cares more about their customer's happiness and business. I will be absolutely be coming back for future business and telling friends to come here as well! Shawn and DIY Lettering thank you for a great experience! Cheers!


Review for: Vehicle Lettering

Three ways to order vinyl lettering.

Use Our Online Design Tool

Create your own lettering online. Choose any size, color, effect, and compare hundreds of font styles. This is the fastest way to get your lettering.

Design Online

Let Us Design it or Upload Your Files

Let us know what you are looking for and let us help you with your lettering design. You can upload a logo file or search from millions of graphic images.

Request a Quote

Submit Your PDF Artwork, Instant Price

Do you have your own graphic design? Submit your vector PDF files here and get an instant online price quote.

Submit Your Artwork