Custom Vinyl Lettering Review #18943: making of a sign.

I had a problem with one of the stickers. The instruction manual got stuck to one of the stickers somehow during transport and bent the number 8. it also stuck to the back of a small part of the sticker and took off all the adhesive, making it mostly unusable. I have purchased several items from your company in the past and do not have this problem usually. Just wanted to make you aware. if I can get a refund just on the one item. The sticker was # ""10228"". I would rather a refund, as the color scheme did not work and I ordered a whole new set from your company. Thank you