Custom Vinyl Lettering Review #11564: Panniers on my Motorcycle

I ordered two labels for panniers and when following the directions, did not put enough masking tape to make the hinge correct. This ruined my first label. I then used the second one and followed the directions more closely and it came out great. I sent an email to cutomer service explaining "MY ERROR" and they sent me new labels without charge and very quickly. This was installed correctly and I am a VERY happy cutomer that will return again.