Boat Lettering Review #21552: Hailing port, boat name and Coast Guard ID numbers.

A MIXED REVIEW I have a mixed review. I've had DIY make lettering for two of my previous boats and the lettering was perfect, looked so clean and held up to the weather very well. My first thought was to go to them for lettering for my newest boat. I ordered them, received them in short order, and applied them. I was very dissatisfied with the lettering once they were applied. The shading of the letters was offset with the actual cut out of the letters and there was a thin white residual edging left on the letters. I emailed DIY and sent pictures of the letters and Shawn of DIY got back to immediately and was great. You could tell he wanted to fix this problem and make sure I was absolutely satisfied. During the next week he sent me additional copies of the lettering at no charge. Each set he sent, however, had the same problem. He finally had to give up and generously refund my money and said that the problem was apparently due to the incompatibility between their computer, font, shading and cut out. These letter combinations didn't work in my case but DIY proved themselves to stand behind their product and I wouldn't hesitate ordering from them in the future, but just not with that lettering type and combination.